Customer Service – FRS (Zhejiang) New Energy Equipment Co., Ltd.

FURUISI quality lifelong trust

Our professional accumulation provides you with reliable power solutions

Pre-sale

Professional technical engineers will provide customers with technical advice and planning supporting guidance. Such as unit selection, matching, computer room design, etc., to answer the difficult problems encountered by customers during the use of the product, and to provide customers with suggestions for relevant solutions

On sale

After receiving the notification from the user, our company will send professional technicians to the installation site to guide the installation and commissioning of the unit, and cooperate with the user to do the acceptance work

After sales

1. Provide free computer room design and power distribution design;
2. Free guidance on installation and debugging;
3. Free technical training and consultation for users' operation and maintenance personnel;
4. Guide daily maintenance, common sense of product maintenance, etc.;
5. Establish customer files for end users, track services, regular inspections, and lifelong maintenance;
6. The company provides pure spare parts all year round, and maintenance engineers can provide you with technical assistance at any time.

Install

Install One

The unit is installed in place

Install Two

Exhaust system

Install Three

Intake and exhaust system installation

Install Four

Fuel Line System Installation

Install Five

Electrical system installation

Install Six

Installed

Debugging

Check the unit installation

Electrical system connection check

Fill the unit with oil and water and drain it

Start the unit no-load operation

Clean up after debugging

Unload, no-load until the unit cools down and shuts down

Check unit operation

Add Load

Training

Accessories Guarantee

Generator Set Accessories

Shenyang Furuisi will regularly inspect and maintain the customer’s diesel generator set according to the use of the customer’s diesel generator set, and replace the aging or vulnerable parts. The company has an independent parts warehouse to store hundreds of types of diesel generator set parts, which can greatly improve the after-sales service. Service response time, shorten the maintenance cycle of diesel generator set products, and maximize the interests of customers.